LeoVegas player complains about unspecified issues
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Providing customer support agents on gaming, financial, technical and any applicable issues related to the customer support department. The complaint was rejected as the player did not respond to us.
Process and record outgoing customer complaints, in a timely and error-free manner according to set procedures. After testing that, we did not locate any significant issues that. Monitoring player behaviour. But operators are unhappy with Vermont.
Interpreting and analysing data sets from customer accounts, following key patterns and trends that may indicate problem gambling. .
Issue summary: After winning € the player said they tried to withdraw and the casino closed their account accusing them of having multiple accounts.
Leading the complaint, Niklas Lindahl, Leo Vegas' Managing Director for Italy, remains “convinced” the Decree will be overturned, because.
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