I have money in an online casino account and they aren't paying out, Ive had a “pending withdrawal” for nearly two weeks and they have. Customers who are, or become, self-excluded from Sky Betting and Gaming products can be withdrawn a player's discretion. The player from Germany has been trying to close the account due to a gambling problem. Unfortunately, all the enquiries were ignored. Replies to negative reviews in < 1 week. Pays for extra features. You can cancel your withdrawal at any time during the processing time of your withdrawal request. [HOST] › LegalAdviceUK › comments › i_have_been_trying_to_. Replied to 81% of negative reviews. NetBet will only process a withdrawal request from a Player after: You can self-exclude for a period of a minimum of six months and a. To do so, just click on My Account section, and access the. Getting cashback funds isn't possible in this online casino. Hello I had a 2 year exclusion from NetBet and later I reopened my netbet account which I then permanently self excluded from. Time-out period. Shortly after the complaint was submitted, the disputed amount was paid to the player and the case is resolved. A positive story, for once! Made some deposits at NetBet and made a cashout (a very nice win, but not huge, about 3 grand). Profile and reviews have been merged. The free bet expires after three. After. NetBet Bonus Total self-exclusion is constantly available for NetBet users. .