FTR: /Cassava: all related properties are ignoring player complaints. Player's complaint has been resolved successfully. I signed up to Casino and received their £88 freeplay. Spock: "You may find that having is not so pleasing a thing as wanting. Though the email they sent you doesn't say they are not going to pay you it's just going through the security checks before sending it to you. (£22 on 4 slots with a maximum of £5 winnings allowed. As this. We pride ourselves on generous bonus schemes and promotions that are continually being modified, according to our players' needs. [HOST] › Events & Entertainment › Gambling › Casino. Their money hasn't been received yet. The player from Brazil is complaining about the lengthy verification process. ) After using this freeplay I had £20 real. Fraudulent Payments: If we reasonably believe that a fraudulent payment is being made or received, or any other fraudulent activity has been undertaken, we may. My point was you have never credditted my account when been disconnected loads of times before and I actualy want my winnings not the price of the spin. . It really is first-class care. An online gambling business will pay a £m fine after a Gambling Commission investigation revealed social responsibility and money. The player from Thailand requested a withdrawal less than two weeks prior to submitting this complaint.